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This topic contains 3 replies, has 0 voices.

Last updated by takiF 1 day, 20 hours ago.

Assisted by: Bobby.

Author Posts
September 26, 2025 at 7:05 pm #17436835

takiF

Background of the issue:
I am working on a site under development and trying to ensure that the Arabic version of the site displays the correct Arabic header and footer instead of the English ones. I have already created translatable Arabic headers and footers for the English versions.

Symptoms:
The English header and footer are still showing on the Arabic pages, specifically on the category page like hidden link and its Arabic equivalent page hidden link.

Questions:
Why are the English header and footer still showing on the Arabic pages despite having translatable versions?
How can I ensure that the Arabic header and footer are displayed correctly on all Arabic pages?

September 26, 2025 at 10:05 pm #17437333

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

When reviewing the Elementor ID for the template both pages use

data-elementor-id="11203"

If possible, please verify that the default langaguage template is indeed the ID 11203 and that is the template that is translated.

Also, re save the templates if possible and go to WPML->Support->Troubleshooting-> and clear WPML Cache.

Let me know your results, please.

September 27, 2025 at 9:07 am #17437719

takiF

Hello Bobby,

Thank you for reaching out. I am not using Elementor templates for header. I am using Besa theme component of header builder. The English header id is 11203. After translating the header with WPML it creates Arabic header with id 14050

Besa theme page:
hidden link

Besa theme documentation:
hidden link

Please bear in Mind, I assigned arabic header at homepage and inner pages manually. I need it to be show properly at product and category page
like hidden link
Its Arabic version still shows the English header hidden link

Thank you in advance

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September 27, 2025 at 9:31 am #17437846

takiF

By the way, I cleared the caches as explained but it doesn't resolve.