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This topic contains 3 replies, has 2 voices.

Last updated by Bruno Kos 1 year, 5 months ago.

Assisted by: Bruno Kos.

Author Posts
July 1, 2024 at 7:31 am #15866186

chihiroH

Background of the issue:
I get an error when having a Woocommerce Product Bundle in second language (EN) in cart and want to pay through Woocommerce PayPal Payments. First language just working fine.

Error message:

CANNOT_BE_NEGATIVE Must be greater than or equal to 0. If the currency supports decimals, only two decimal place precision is supported.

Put yarn set in cart and try purchasing it via Paypal

Symptoms:
English customers can't buy product bundles

Questions:
What's the problem?

July 1, 2024 at 8:01 am #15866426

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Would you be willing to provide me with WordPress credentials so I could investigate the issue directly?

I found no such cases in our archives, perhaps it is about the gateway (e.g. hidden link)

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

I marked your next reply as private so that you can safely add credentials.

July 1, 2024 at 2:18 pm #15869153

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

I see that you are not even using multiple currencies from our WCML plugin. Let me check with our 2nd tier and will keep you posted.

July 2, 2024 at 9:16 am #15873772

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

We noticed that not only English customers are affected, but German (so original language) also.

This may indicate not to be WPML issue - does it happen for such products even if you disable WPML?

german.jpg

The topic ‘[Closed] Error with Woocommerce Product Bundles / Woocommerce PayPal Payments’ is closed to new replies.