Background of the issue:
I am trying to fix a shop page error with other languages (not main English language). Here is the link to the page where the issue can be seen: hidden link
Symptoms:
I expected to see nothing on the shop page, but encountered errors instead.
Questions:
Hi-
My Problem is:
When I click translation by Japanese ( and other language too ) from Home Page, and then directly clicked Shop Page, the shop page is not showing. And also only showing Vietnamese and Japanese languages are showing on the Japanese shop page. Only when I use English (main language) >shop > translate by Japanese is working.
Please check I am sending screenshot Error log, If it is related to this problem.
Thanks for contacting WPML forums support. I'll be glad to help you today.
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
