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This topic contains 13 replies, has 0 voices.
Last updated by patrickV-3 2 days, 5 hours ago.
Assisted by: Shekhar Bhandari.
| Author | Posts |
|---|---|
| April 23, 2026 at 3:31 pm #17990851 | |
|
patrickV-3 |
When duplicating an event into French the Event Start/End, venue and organizer aren't duplicated. The start and end time is blank with the date being set back to today and the organizer and venue are set back to default. I did do a conflict test with just WPML and The Events Calendar installed and can still recreate the issue. |
| April 24, 2026 at 5:12 am #17991572 | |
|
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, Thank you for contacting WPML support. I’d be happy to assist you with this issue. Please follow the steps below and check if it helps: - Go to WPML → Settings → Custom Field Translations Please let me know if this resolves the issue. Thanks |
| April 24, 2026 at 5:04 pm #17993633 | |
|
patrickV-3 |
I checked and the event related fields except for currency were set to copy by default. I tried clicking apply and updating the event but it made no difference. |
| April 27, 2026 at 4:03 am #17995594 | |
|
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site. So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. This info is private and available to you and WPML supporters only. Note: Look forward to your reply. Thanks |
| April 28, 2026 at 4:48 am #17998334 | |
|
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, I checked the translations here and I see the fields are being copied, can you provide me urls and exact fields that aren't being copied so I can check? Look forward to your reply. Thanks |
| April 28, 2026 at 2:35 pm #18000291 | |
|
patrickV-3 |
The issue happens when you create new events. This one I created a few days ago has blank event fields hidden link |
| April 29, 2026 at 10:23 am #18002340 | |
|
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, Thank you for your message. This seems to be a potential compatibility issue. To help us confirm it, I’ve set up a test site. Could you please install the latest version of the The Events Calendar plugin there and check if the issue can be reproduced? * Login link: hidden link Looking forward to your findings. Thanks |
| April 29, 2026 at 3:01 pm #18003399 | |
|
patrickV-3 |
I tried on the test site and was unable to replicate the issue. |
| April 30, 2026 at 4:27 am #18004349 | |
|
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, That seems unusual, can you try with creating a new events in your site and see if it helps? Probably the events that were created before the fields changes are being affected. Look forward to your reply. Thanks |
| May 1, 2026 at 3:15 pm #18007763 | |
|
patrickV-3 |
Tested again on my site and am still seeing the same issue with the event fields. |
| May 4, 2026 at 9:33 am #18010380 | |
|
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, Have you tried disabling all non-WPML plugins, switching to one of the default themes, and checking whether the issue still persists or not? Please remember to create a backup of your site (both files and the database) before making any updates or changes. This is always a good practice. if the problem exists even after the above steps, To get a better understanding, I suggest sharing a backup of your wp-content folder and your database. You can zip the files and send them to me via Google Drive. With these, I can set up a local copy of your site and take a closer look at the issue. Look forward to your reply. Thanks |
| May 5, 2026 at 4:55 am #18012141 | |
|
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, I have requested access for the file. Thanks |
| May 5, 2026 at 2:27 pm #18014386 | |
|
patrickV-3 |
Request has been granted. |
| May 6, 2026 at 4:53 am #18015644 | |
|
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, I managed to download the package, but the issue is not happening for me on localhost, being so I would suggest you to test the following: - Instead of duplicate can you create a translations and see if it works Look forward to your reply. Thanks |
| May 6, 2026 at 2:32 pm #18018013 | |
|
patrickV-3 |
Adding define( 'WPE_GOVERNOR', false ); to the wp-config.php file fixed the issue as all the fields were duplicated into the French event. |