Featured Images are not copied when translated

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This topic contains 6 replies, has 2 voices.

Last updated by Bigul 1 year, 10 months ago.

Assisted by: Bigul.

Author	Posts
February 12, 2024 at 1:13 pm #15293323
mathiasP-9	Tell us what you are trying to do? Changing a featured image but it wont change. Is there any documentation that you are following? Followed other post about the same issue but nothing helps. Is there a similar example that we can see? What is the link to your site? hidden link
February 12, 2024 at 5:08 pm #15294191
Bigul	Hello, Welcome to the WPML support forum. I will do my best to help you to resolve the issue. Just to make sure, are you trying to set different featured images for a post in primary and secondary languages? Please open the relevant post/page for editing and check the following Media attachments options are selected in the WPML Language widget of the edit screen(on the right side). - Duplicate uploaded media from the original - Duplicate featured image from original -- Thanks! Bigul
February 13, 2024 at 6:58 am #15295619
mathiasP-9	Hello! I have uploaded a image of an example.
February 13, 2024 at 8:44 am #15295927
Bigul	Hello, Thank you for the updates. A couple of requests for tracking this issue. 1) Please share the URL of a couple of posts having this issue 2) Please fill the private details fields after a full site backup{mandatory}. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information-sharing policies. https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ hidden link -- Thanks! Bigul
February 14, 2024 at 8:56 am #15300584
Bigul	Hello, Thank you for the login information. Please share the URLs of the posts in the following screenshots. I'm unable to locate them exactly. hidden link hidden link -- Thanks! Bigul
February 14, 2024 at 9:34 am #15300761
mathiasP-9	hidden link This was the product that i had issue with and was the first that the customer changed the picture, but it looks like it working fine on the others. I had to change this one manualy.
February 14, 2024 at 10:37 am #15301342
Bigul	Hello, Thank you for the updates. Please check the attached images. Now the same image is showing for the original language post and its translation. So just to make sure you are getting the expected result now, am I correct. -- Thanks! Bigul

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