Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 18 replies, has 2 voices.

Last updated by sotirisR 4 years, 3 months ago.

Assisted by: Bigul.

Author Posts
July 30, 2021 at 2:06 pm #9316551

Bigul

Hello,

Thank you for the updates. The ticket is escalated to our second-tier team for further debugging. We will get back to you as early as possible. Please wait.

--
Thanks!

Bigul

August 3, 2021 at 5:50 am #9332279

sotirisR

Any news?

August 3, 2021 at 12:14 pm #9335139

Bigul

Hello,

We had detailed testing locally and were not able to reproduce the issue with new posts and the existing posts not having the bug. It looks like the featured image is added to these secondary language posts manually. Because in database it shows different thumbnail IDs for the secondary language post in postmeta table. Refer to the following image URLs for more details.

English Post – hidden link

German Translation – hidden link

And also it works as expected locally after the following steps. So please try these steps after a full site backup and make sure you are getting the expected result or not.

1) Open the Greman or Greek post having issue for edit in native WordPress Editor
2) Scroll down to the bottom of the screen and remove the feature image
3) Update the Post
4) It will load the original language post's featured image

Please check this screenshots for further information - hidden link

--
Thanks!

Bigul

August 6, 2021 at 4:04 am #9354517

sotirisR

Yes that was the problem.
I took over the site from another developer, so I didn't know what they did to make the posts. My issue is resolved now. Thank you!