Fields set to translate won't update

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

This topic contains 1 reply, has 2 voices.

Assisted by: Long Nguyen.

Author	Posts
June 30, 2024 at 2:16 pm #15862500
tonyaL	Background of the issue: I am trying to update some fields set to 'translate' in WPML, but they won't update and revert to their previous values. You can see the issue on this page: hidden link and screen recording here: hidden link Symptoms: Fields set to 'translate' won't update and revert to their previous values after attempting to update them. Questions: Why won't the fields set to 'translate' update? Would it be best to supply a login for you to test and check the back-end fields?
July 1, 2024 at 6:37 am #15865854
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Tonya, Thank you for contacting WPML support, I’m happy to help you with this issue. According to the debug info, I see you are using the Advanced Translation Editor (ATE) to translate content on your site. So I suggest you edit the page in the original language English > Make some changes to the field content > Save and update the translation in ATE and see if it helps. Also, the translation preference of some wrapper fields like Repeater, Flexible Layout, Group ... should be set to Copy. Looking forward to your reply. Thanks

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