I am trying to:
I'm using Flexible Shipping (Pro) and set up some custom rules for different product categories. Rules do not apply if language is set to secondary. Even if the cart is on the checkout, you can change the language and get a different pricing for shipping.
Link to a page where the issue can be seen: hidden link (try adding Key Tags or Tires in English and then switch to Russian or vice versa).
I expected to see:
Same pricing for categories as in the original language.
Instead, I got:
Different pricing on the same categories. Looks like a default one (4.90€).
The attached images show pricing for English language (correct) and Russian (incorrect).
Welcome to WPML support. I'd be happy to help you with this.
Are you following the steps mentioned here: hidden link
Further, We've recently rolled out a new version of WPML plugins. Could you please update your plugins to the latest version and inform me if it resolves the issue?
Our WPML updates are distributed gradually. If your websites haven't received this update yet, please be patient, and you should see it within a few days.
it seems that you have misunderstood me. The issue is that to ship a tire, in the original language will cost the client 14.90, but if they switch to a secondary language, the system says that the shipping is only 4.90.
Please check the screenshots that I have attached to the ticket.
To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.
So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link
Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site
Look forward to your reply.
Thanks
The topic ‘[Closed] Flexible Shipping rules do not apply in a secondary language’ is closed to new replies.
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