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This thread is resolved. Here is a description of the problem and solution.

Problem: You've translated the strings for the footer, but when switching languages on the front end, the footer texts do not change despite trying several cleanup services.
Solution: Please follow these steps:
1- Copy the footer template ID.
2- Go to WPML-> String Translation.
3- Scroll down and click on the "Translate texts in admin screens »" link.
4- Search for the ID.
5- Select the string.
6- Click on the "Add to String Translation" button.
7- Then click on the "« Return to String Translation" link.
8- Translate the ID to the translated template ID.
For more detailed guidance, please check our guide on translating texts in the admin texts screen.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please do not hesitate to open a new support ticket for further assistance.

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This topic contains 7 replies, has 2 voices.

Last updated by Osama Mersal 3 months, 2 weeks ago.

Assisted by: Osama Mersal.

Author Posts
August 13, 2024 at 6:25 am #16064480

patricG

I've translated the strings belonge to the footer. But when I switch language in front end, the footer texts don't change. I've tried several clean up services but no improvment happened. Could you check, please? Thank you

August 13, 2024 at 6:32 am #16064517

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

This footer is a hidden link">template, so please translate it and check if the footer will be translated on the front end.

Best regards,
Osama

August 13, 2024 at 6:43 am #16064530

patricG

We already translated the template, but do not work as you can see in screenshot

August 13, 2024 at 6:45 am #16064549

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

The hidden link">template is not translated.

Best regards,
Osama

2024-08-13_09-44-26.jpg
August 13, 2024 at 11:01 pm #16068170

patricG

we tried to make it like in your screenshot, but there is still no translations in footer. you can do a example?

Bildschirmfoto 2024-08-14 um 01.00.45.png
August 14, 2024 at 8:00 am #16069106

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I translated the footer ID via hidden link">String Translation. Please check if the footer is translated correctly on the front end.

Best regards,
Osama

August 14, 2024 at 9:42 am #16069496

patricG

It works now. How did you translate the footer template id? Is there any documentation or tutorial? We need to translate 2 more templates like the footer template. Maybe it helps other people too with this theme

August 14, 2024 at 10:05 am #16069639

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Please check the following steps:

1- Copy the footer template ID
2- Go to WPML-> String Translation
3- Scroll down and click on the "Translate texts in admin screens »" link
4- Search for the ID
5- Select the string
6- Click on the "Add to String Translation" button
7- Then click on the "« Return to String Translation" link
8- Translate the ID to the translated template ID

Kindly check our guide to know more about translating texts in the admin texts screen. (https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/)

Best regards,
Osama