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WordPress 6.7 has introduced a new issue that impact translations, please update WooCommerce and WPML to the latest versions before you report issues. More about this here - https://wpml.org/errata/php-error-wp-6-7-notice-function-_load_textdomain_just_in_time-was-called/
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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 2 replies, has 0 voices.

Last updated by Kor 2 days, 21 hours ago.

Assisted by: Kor.

Author Posts
November 25, 2024 at 10:03 am #16438727

adrianA-18

Background of the issue:
I am trying to get well translated the descriptions on variation on Variable products. This does not happen on all products, I have only about 10 products where the description in the variations does not translate. Link to a page where the issue can be seen: hidden link

Symptoms:
The description part in the variations is not translated for some Variable products.

Questions:
How can I solve it?

November 27, 2024 at 3:26 am #16447262

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us.

I've checked your product here hidden link and I'm not seeing any variation descriptions when I select any variations. Could you share your screenshot again? It looks broken.

Screenshot_306.jpg
November 27, 2024 at 9:33 am #16448303

adrianA-18

Hello Kor,
Exactly hat is the problem that the description of the variation in translated language does not appear.
I send you screenshots,
I look forward to your help,
Thank you very much,

Translated language not ok-min.png
Main Language-min.png
November 27, 2024 at 1:25 pm #16449994

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

November 28, 2024 at 8:08 am #16453276

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

You need to resave the primary language hidden link and then, the descriptions will show up for translation as shown in the attached screenshot.

Screenshot_14.jpg