This thread is resolved. Here is a description of the problem and solution.
Problem:
You are trying to translate your Contact Form 7 form using the WPML Contact Form 7 multilingual plugin, but the form has vanished from the backend under Contact > Contact Forms. It is still visible and functional on the frontend, but you cannot see or edit it in the backend, nor can you translate it as WPML cannot detect it.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Go to WPML > Support > Troubleshooting.
2. Perform these actions:
- Clear the cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Set language information
Check if the forms are now visible in the backend.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 2 replies, has 2 voices.
Last updated by 2 years, 6 months ago.
Assisted by: Mihai Apetrei.
