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Supporter timezone: Europe/Zagreb (GMT+02:00)
This topic contains 22 replies, has 2 voices.
Last updated by Milosz Jaksik 2 years, 12 months ago.
Assisted by: Bruno Kos.
Author | Posts |
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June 23, 2022 at 12:49 pm #11530005 | |
Milosz Jaksik |
The site is using full site theme Frost. All attributes are translated. The issue is on the shop page: hidden link |
June 23, 2022 at 1:23 pm #11530273 | |
Milosz Jaksik |
Another thing is in WooCommerce Multilingual & Multicurrency. Under Attributes panel I have "Wheels" attribute. The terms are: 20", 24", 28", 29". When I translated these I just simply clicked "Copy to all languages" link uder each term. When I returned to that page I discovered new termc created from other langs. Have a look at he image. New threads created by Bruno Kos and linked to this one are listed below: https://wpml.org/forums/topic/split-full-site-theme-woocommerce-shortcode-filters/ |
June 24, 2022 at 8:23 am #11536339 | |
Bruno Kos WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00) |
Hi, Thank you for contacting WPML support! Would you be willing to provide me with WordPress credentials so I could investigate the issue directly? And tell me where in the backend did you modify shop page - was it on the page directly or through theme templates perhaps? I marked your next reply as private so that you can safely add credentials. Regards, |
June 24, 2022 at 12:22 pm #11537725 | |
Bruno Kos WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00) |
Hi, Can you translate the template like this? So that “Product Catalog” template from hidden link. Regards, |
June 27, 2022 at 8:36 am #11547845 | |
Milosz Jaksik |
Dear Bruno, |
June 27, 2022 at 8:49 am #11547873 | |
Milosz Jaksik |
Bruno, |
June 27, 2022 at 12:26 pm #11551209 | |
Bruno Kos WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00) |
Hi, Can I ask you the following? In order to debug this issue, I will install Duplicator plugin, will create packages and will try this on my localhost and escalate further to 2nd tier. I will exclude all the media files, etc, to keep the package minimal. https://wpml.org/faq/provide-supporters-copy-site/ Let me know if this is OK with you. Regards, |
June 27, 2022 at 12:50 pm #11551385 | |
Milosz Jaksik |
yes, go on with Duplicator. |
June 27, 2022 at 2:51 pm #11552597 | |
Bruno Kos WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00) |
Hi, Duplicator gets stuck for me at 59.0%, are you able to create it? Regards, |
June 27, 2022 at 6:26 pm #11554023 | |
Milosz Jaksik |
sure, |
June 28, 2022 at 7:52 am #11556787 | |
Bruno Kos WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00) |
Hi, This is escalated to our 2nd tier team and may take some debugging time, I'll get back to you as soon as I have any news or questions for you. Regards, |
June 28, 2022 at 8:09 am #11556863 | |
Milosz Jaksik |
ok, thanks. |
June 30, 2022 at 6:21 am #11572349 | |
Bruno Kos WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00) |
Hi, Can you try this? - make sure you have a complete database backup of site DELETE FROM `ptrlbks_icl_translations` WHERE `element_type` = 'tax_wp_theme'; UPDATE ptrlbks_posts SET post_name = 'filters-desktop-mobile-2' WHERE post_name = 'filters-desktop-mobile-2-2'; - then translate the template part and actual template again (or just update original and update/resave translation) Has it helped? Regards, |
June 30, 2022 at 8:30 am #11573323 | |
Milosz Jaksik |
Hello Bruno,
I don't know about this Undefined index: taxonomy... thing but perhaps creating new template part could solve the other problem? |
June 30, 2022 at 12:40 pm #11576193 | |
Bruno Kos WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00) |
Hi, Do you have a staging website where we can see this and make some changes in database (it may be needed)? We don't want to do it on your production site. Let me know! Regards, |