Gossary import doe not work, export works fine

Tagged: Exception

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Last updated by frankG-4 1 week, 5 days ago.

Assisted by: Lauren.

Author	Posts
February 3, 2025 at 4:04 pm #16663641
frankG-4	Background of the issue: I am trying to import a CSV file with 1710 entries into kruess-shop.de, which already has about 100 entries. Both sites have the same 4 languages. The export from kruess.com worked fine, but the import did not show any changes. Link to a page where the issue can be seen: hidden link Symptoms: The import process said 'Glossary successfully imported', but I do not see any changes. There are no more glossary entries than before. Questions: Why did the import process say it was successful but no entries were added? How can I ensure that the glossary entries are correctly imported?

Author

Posts

February 3, 2025 at 4:04 pm #16663641

frankG-4

Background of the issue:
I am trying to import a CSV file with 1710 entries into kruess-shop.de, which already has about 100 entries. Both sites have the same 4 languages. The export from kruess.com worked fine, but the import did not show any changes. Link to a page where the issue can be seen: hidden link

Symptoms:
The import process said 'Glossary successfully imported', but I do not see any changes. There are no more glossary entries than before.

Questions:
Why did the import process say it was successful but no entries were added?
How can I ensure that the glossary entries are correctly imported?

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