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Supporter timezone: Asia/Dhaka (GMT+06:00)

This topic contains 1 reply, has 2 voices.

Last updated by Prosenjit Barman 1 month, 1 week ago.

Assisted by: Prosenjit Barman.

Author Posts
July 26, 2024 at 12:21 am #16005860

lisaS-4

Background of the issue:
I added Spanish translation to this site using The Event Calendar and Event Tickets. The ticket box is not showing on the translated events.

Symptoms:
The ticket box is not showing on the translated events.

Questions:
Can you help me get the ticket box working on the Spanish events?

July 26, 2024 at 9:41 am #16007846

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support.

I understand the issue you're experiencing with Event Tickets. We are aware of a problem with displaying tickets on the event page. This issue has already been reported to the plugin author, and they are working on a fix.

In the meantime, we have published an errata with details and a possible solution. Please try the solution mentioned in the errata and see if it resolves the issue.

- https://wpml.org/errata/the-events-calendar-event-tickets-payment-gateway-not-available-on-translated-checkout-page/

Please let me know if that helps in solving the issue or if you need further assistance in this matter. I will be happy to help.

Best Regards,
Prosenjit

The topic ‘[Closed] Hello! I added Spanish translation to this site using The Event Calendar and Event Tickets. The tick…’ is closed to new replies.