[Resolved] Home Page Widget area bot working on added languages
This thread is resolved. Here is a description of the problem and solution.
Problem: The client has translated most of the site, but the "Popular Safaris" widget area is not displaying content in added languages, showing only in the default English. When another language is selected, the widget area displays "unfortunately no tours found". Solution: We recommended checking if the "tours" have been translated into the other languages. Additionally, we asked the client to enable debug information to help diagnose the issue further. For instructions on how to provide this information, please visit http://wpml.org/faq/provide-debug-information-faster-support/.
If this solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
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I have translated most of the site, but the "Popular Safaris" widget area is not working on the added languages - only on default English. How do I get the widget area to work on the added languages? If you select another language - the widget area says "unfortunately no tours found"
Hi
Yes, I have translated everything but still the "Tours" widget does not work for any languages - only works for the default "English" Have a look at my site at hidden link
- Enter the site on English
- Have a look on the Home Page for "Popular Safaris"
- In the footer, select a language and see under "Popular Safaris", you will see a message saying no tours are available
I have no idea how to fix this - please can you help me. I can add you to the backend as a user if you want to look at the settings?
New threads created by Andrey and linked to this one are listed below:
I need to request temporary access (wp-admin and FTP) to your site – preferably to a test site where the problem has been replicated if possible – in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Hi
Thank you, but have you managed to see why this is not working? Have you logged into the WP backend to see what can be done to fix this? I really need this to work or there is no point in keeping the language translation. Please let me know if you are bale to help fix this issue
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