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Last updated by Lauren 3 hours, 7 minutes ago.

Assisted by: Lauren.

Author Posts
June 27, 2025 at 4:01 pm #17178233

fredericP-26

Background of the issue:
I am trying to complete the translation of my homepage using WPML’s Advanced Translation Editor. All segments in ATE are translated and the progress bar shows 100%. After clicking Finish and Review Translation, I am redirected back to the Translations page, but the status for the homepage translation remains In Progress. I have tried using the Get Translations option from the bulk menu in Translation Management, reopening the translation in ATE and saving again, checking WPML settings and ensuring ATE is enabled, and clearing caches and syncing translations through WPML’s troubleshooting options. I tried also the 'Cancel in-progress automatic jobs' button on the troubleshooting page.

Symptoms:
The status for the homepage translation remains In Progress, and the Complete button is not visible. The Actions column only has "translate", "resign" and "view" options. Clicking the translate button is bringing me back to ATE and the problem occurs again.

Questions:
Why does the homepage translation status remain In Progress even after completing all segments in ATE?
How can I make the Complete button visible for my homepage translation?
What additional steps can I take to resolve the translation status issue?

June 27, 2025 at 4:20 pm #17178263

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

1. Go to WPML -> Translation Management -> Translation Jobs and cancel the in progress job. If there is no in progress job, continue to the next steps.
2. Edit the default page. Make any small change and update the page.
3. Go to WPML -> Translation Management and send this page to the translation basket. Tick the checkbox, scroll down and click translate, then you will see the translation basket tab.
4. Click the translation basket and send the page to yourself as a translator.
5. Go to WPML -> Translations and take and translate the page. Save the translation 100% and then let's see if the correct content shows.

Please let me know if this resolves the issue.