hostinger settings

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing display problems with WPML on both production and staging servers hosted on Hostinger. They are concerned about whether Hostinger is compatible with WPML and what settings or requirements are necessary to optimize WPML's performance on Hostinger.
Solution:
We have reviewed the WPML debug information and confirmed that the current configuration should be sufficient for WPML to function effectively on the client's site. There are no specific adjustments needed for WPML to run on Hostinger, as many users successfully use WPML on this platform without issues. It is recommended to ensure that all server settings are optimized for overall performance, which can be checked with Hostinger support. If issues such as changes not appearing on the frontend occur, it is often due to caching, and clearing Hostinger's caches usually resolves these problems. For detailed requirements for running WPML, please refer to the minimum requirements.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please feel free to open a new support ticket at WPML support forum.

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Tagged: Exception

This topic contains 3 replies, has 2 voices.

Last updated by Prosenjit Barman 9 months, 2 weeks ago.

Assisted by: Prosenjit Barman.

Author	Posts
July 25, 2024 at 1:28 am #16000813
francescB-10	Background of the issue: We have encountered display problems with WPML on both our production and staging servers. Our WordPress is hosted on a hostinger basic package. Symptoms: Display problems with WPML on both production and staging servers. Questions: What settings or requirements are necessary to make Hostinger WPML-friendly? Are there known issues with WPML working on Hostinger?
July 25, 2024 at 9:05 am #16002439
Prosenjit Barman WPML Supporter since 03/2023 Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hello There, Thanks for contacting WPML Support. I understand that you're experiencing some display problems with WPML, but the issue isn't entirely clear. Could you please provide more details about the problem you're encountering? If possible, sharing a screenshot or video demonstrating the issue would greatly help us understand it better and offer more targeted assistance. Regarding your concern about requirements, I have checked the WPML Debug info, and everything seems to be configured properly on the server side for WPML usage. Additionally, many users are successfully using WPML on Hostinger without any issues, and no specific problems related to the Hostinger server have been reported. If you can provide more details or clarify the problem further, I will investigate and suggest the next steps. Looking forward to your response and I'm always here to help. Best regards, Prosenjit
July 29, 2024 at 1:29 am #16012857
francescB-10	Hi Prosenjit, disregard my remark 'display problems'. Here is what I need: We are using hostinger. A WPML expert we hired from your platform told us that hostinger does not work well with WPML. Can we configure hostinger to perform better? What are the best practices / requirements / settings we should use? That's it. Thanks
July 29, 2024 at 3:57 am #16013378
Prosenjit Barman WPML Supporter since 03/2023 Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hi There, Thank you for the update. According to the WPML debug information, your current configuration should be sufficient for WPML to function effectively on your site. The necessary settings and requirements to ensure WPML runs smoothly are already in place on your site. I don't see any specific adjustments needed at this time. Although there are no special requirements for running WPML on the Hostinger environment, you can reach out to Hostinger support to review and optimize your site/server settings for overall performance. Please be assured that there have been no complaints about WPML not working properly with Hostinger. Many users are using WPML on Hostinger without any issues or special configurations. Occasionally, you might encounter issues such as changes not appearing on the frontend or random glitches, which are often due to caching. Clearing Hostinger's caches usually resolves these issues. Overall, using WPML on the Hostinger platform should not present any problems. However, if you encounter any issues, please feel free to report them to us, and we will prioritize investigating and resolving them. I hope you can understand. If you have any other questions or need clarification, feel free to ask. I will be happy to help. Best regards, Prosenjit