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This thread is resolved. Here is a description of the problem and solution.

Problem:
You have installed WPML and its add-ons but are unable to find a way to install the Media Translation add-on from your WordPress dashboard.
Solution:
If you're experiencing this issue, we recommend trying the following steps:
1. Navigate to Plugins → Add New in your WordPress dashboard and select the Commercial tab. Here, you can use our installer to add the Media Translation add-on.
2. Alternatively, you can manually download the Media Translation add-on as a .zip package from your WPML account by selecting Download WPML manually, and then upload it to your site.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 4 replies, has 0 voices.

Last updated by Marcel 2 months, 1 week ago.

Assisted by: Marcel.

Author Posts
February 18, 2025 at 10:47 am #16718162

nicolasF-39

Background of the issue:
I installed WPML with a few add-ons but realized that I need the Media Translation add-on. I cannot find a way to install it in my WordPress dashboard.

Symptoms:
I do not find any way in my WordPress dashboard to install the Media Translation add-on.

Questions:
How can I install the Media Translation add-on for WPML after the initial installation?

February 18, 2025 at 11:03 am #16718278

Marcel
WPML Supporter since 02/2019

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

The easiest way to install Add-Ons is by navigating to Plugins → Add New and selecting the Commercial tab. From there, you can use our installer to install the Add-Ons.

Alternatively, you can manually download the .zip package from your WPML account under "Download WPML manually" and upload it to your site.

Best regards,
Marcel

February 18, 2025 at 11:08 am #16718314

nicolasF-39

Hi, thanks. The problems is that i use it with you documentation. And the picture on your documentation shows that I can translate everything like title, caption, alte text etc. But when i click on media translation and then at one of the pictures i only have the option to translate the title...

Attached you will find pictures so it makes more sense for you.

Bildschirmfoto 2025-02-18 um 12.08.10.png
Bildschirmfoto 2025-02-18 um 12.05.08.png
February 18, 2025 at 11:17 am #16718372

nicolasF-39

also your documentation says that you can translate the alt text in the advanced translate editor but when I am in there I do not see any picture to translate. Again i attached some pictures to make it easier to understand.

Bildschirmfoto 2025-02-18 um 12.17.28.png
Bildschirmfoto 2025-02-18 um 12.15.52.png
February 18, 2025 at 1:48 pm #16719249

Marcel
WPML Supporter since 02/2019

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

did you also follow that step from the doc?

If WPML isn’t translating some of your meta information, go to WPML → Settings, scroll to the Media Translation section, and enable the Translate media library texts with posts option.

All your meta texts should now be translatable and will appear in the Advanced Translation Editor when sending media for translation.

Please let me know.

Best Regards,
Marcel