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This topic contains 4 replies, has 1 voice.
Last updated by Dražen 4 weeks, 1 day ago.
Assisted by: Dražen.
Author | Posts |
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January 15, 2025 at 7:37 am #16595763 | |
danielH-157 |
Background of the issue: Symptoms: Questions: |
January 15, 2025 at 7:39 am #16595766 | |
danielH-157 |
hidden link all these ulrs has the same issue |
January 20, 2025 at 8:53 am #16612130 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, thanks for contacting us. 1) In order to expedite handling your support requests, can you please share WPML support debug information from your site. - To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page. - Once on the “debug information” page, select the entire content of the text box and copy it. - Now go back to our support forum, find debug information box and paste it. More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/ 2) I am not sure how these author archives are created, but I can see that for example their translations are not connected. - hidden link Please make sure that related posts/pages are translated and connected correctly as translations. If you are using some custom code or 3rd party plugins that are not officially compatible with wpml, please try without them and only with WP default theme and plugins and check if author pages are correctly connected as translation / you can switch languages when on them. Regards, |
January 21, 2025 at 6:14 am #16616396 | |
danielH-157 |
how should i connect it and we are not using any plugin here so why this issues are arising? |
January 21, 2025 at 7:38 am #16616534 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, you are using, since there are not regular author pages, probably created by your theme or theme plugins, which are not officially compatible with WPML so some issue can happen. If these pages exist in the backend edit them and check if you have pencil icon for 2nd language. Also please try the suggestions from my previous reply and try with only WPML plugins and all other plugins disabled, while using WP default theme and then check author pages and see if they work fine. Regards, |