I can't add a translation to Greek.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 9 replies, has 1 voice.

Last updated by Andrey 6 days, 10 hours ago.

Assisted by: Andrey.

Author	Posts
May 19, 2025 at 2:07 pm #17048817
iouliaC	Background of the issue: I am trying to add a translation to Greek for my website. The issue can be seen on this page: hidden link. Symptoms: I can't add a translation to Greek. Questions: Why can't I add a translation to Greek? Is there a specific setting I need to adjust to enable Greek translations?
May 19, 2025 at 2:08 pm #17048835
iouliaC	Hello
May 19, 2025 at 2:16 pm #17048887
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. Can you share screenshots of how you are trying to add the Greek transitions for the page? Have you fully completed the Greek translation?
May 20, 2025 at 6:39 am #17050982
iouliaC	The translation into Greek has been completed, but the pencil is not there to display the page.
May 20, 2025 at 6:41 am #17051015
iouliaC	The page is Arkasa after refresh is the second screenshot
May 20, 2025 at 3:26 pm #17053570
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for your feedback. Could you please try running the following troubleshooting steps? 1. Go to WPML → Support in your WordPress admin dashboard. 2. Click the “Troubleshooting” link below the list of plugin versions. 3. In the “Clean up” section, run the following actions: • Clear the WPML cache • Remove ghost entries from translation tables • Fix element_type collation • Synchronize local job IDs with ATE jobs • Synchronize translators and translation managers with ATE • Set language information • Fix post type assignment for translations Important: Please ensure you have a full backup of your website before proceeding. If the issue persists, I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated, if possible—to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.
May 23, 2025 at 3:30 pm #17067117
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for the details. I checked the page you mentioned and did not notice any issues with completing the translation of this page. It looks to be fine now. I have attached the screenshots for your review.
May 23, 2025 at 3:35 pm #17067168
iouliaC	This screenshot is in home page but in Greek not working, displays the English text, the same thing happens on many pages that have been changed, thank you
May 23, 2025 at 3:43 pm #17067191
iouliaC	See this page the same hidden link i think is cache, but i cant fixit in this page hidden link the text (Free Transfer/Delivery to Karpathos Port, Karpathos Airport, Karpathos Town, Ammoopi, Arkasa) is not in translator and in greek plays the english text
May 23, 2025 at 4:15 pm #17067299
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Have you followed these steps to update the page translation? 1. Modify the original page slightly and save it. 2. Navigate to the WPML translation editor to Greek translation. 3. Complete the translation.