I can't translate the menu in the Divi Builder.

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Supporter timezone: Africa/Cairo (GMT+02:00)

Tagged: Exception

This topic contains 3 replies, has 0 voices.

Last updated by Osama Mersal 6 days, 15 hours ago.

Assisted by: Osama Mersal.

Author	Posts
December 30, 2024 at 2:06 pm #16553378
evangelosB	Background of the issue: I am trying to translate the logo menu and the Call-to-Action button in the Divi Builder on my site hidden link using WPML. I have referred to various sections of the official Divi documentation and support forums. Symptoms: The logo does not translate when I change the language of the page, and I am unable to locate the translation section for the Call-to-Action button. Questions: How can I successfully translate the logo in the Divi Builder using WPML? Where can I find the translation section for the Call-to-Action button in the Divi Builder?
December 30, 2024 at 2:37 pm #16553460
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. 1) Please go to the following header URL and translate your header, including the button. Footer: yourdomain/wp-admin/edit.php?post_type=et_footer_layout Header: yourdomain/wp-admin/edit.php?post_type=et_header_layout Body: yourdomain/wp-admin/edit.php?post_type=et_body_layout 2) It's not related to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/) You can increase it by adding the following code in your wp-config.php file right before the */ That's all, stop editing! Happy publishing. /* line: /* Memory Limit */ define('WP_MEMORY_LIMIT', '256M'); define( 'WP_MAX_MEMORY_LIMIT', '256M'); Best regards, Osama
December 31, 2024 at 6:01 pm #16556357
evangelosB	Hi, Thank you for your response. I have translated the footer, header, and body using the links you provided: However, now my website's homepage is broken when I switch the language from Greek to English. Can you assist me with this issue? Regarding the PHP memory issue, I have contacted my hosting provider and am waiting for their reply. Thank you for your assistance. Best
December 31, 2024 at 6:29 pm #16556421
evangelosB	Regarding the PHP memory issue, I have contacted my hosting provider, and they have maxed out the memory to 512MB.
January 1, 2025 at 9:01 am #16556611
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated. Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website ❌ ✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, Osama
January 1, 2025 at 1:05 pm #16556797
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Please check if the home page works correctly. (hidden link) I edited the English header template and found that the issue was in one of the code modules that had a tag without closing. Best regards, Osama
January 1, 2025 at 1:08 pm #16556798
evangelosB	It works perfectly, thank you so much. I just found that there is one more issue to the translation. When you are at the English page and you click on the logo of the header, it redirect you to hidden link and not to the English version of homepage (hidden link)
January 1, 2025 at 1:10 pm #16556801
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, I translated the logo URL. Please check if it works correctly. Best regards, Osama
January 1, 2025 at 1:25 pm #16556805
evangelosB	It seems like the issue is remaining
January 1, 2025 at 1:40 pm #16556813
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Please clear the site's cache and check it. Best regards, Osama
January 2, 2025 at 10:33 am #16558157
evangelosB	Now it works perfectly, thank you so much! From now on if I need to re-edit the footer or header of the Theme Builder, which section of WPML should I visit?
January 2, 2025 at 10:37 am #16558159
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, You can use the URLs in my first reply or go to WPML-> Translation Management, select the template and send it to translation. Best regards, Osama
January 2, 2025 at 10:51 am #16558329
evangelosB	I visited the following URL you sent me and the only thing I changed was the CtA translation from "Book an appointment" to "Appointments" and the website broke once again.
January 2, 2025 at 10:59 am #16558366
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, I removed the closing tag again. Please check if it works correctly. Best regards, Osama
January 2, 2025 at 11:01 am #16558372
evangelosB	Yes, it works correctly. What's the issue with this closing tag? Is it possible to provide a screenshot in order for me to be able to solve this on my own so I don't have to bother you?