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[Closed] I change the main language of the site to Dutch and it got bugged

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This topic contains 4 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 10 months ago.

Assisted by: Prosenjit Barman.

Author Posts
September 18, 2023 at 9:01 am #14410257

raquelT-3

I am trying to: Fix a bug after I changed the main language to Dutch and then back to English

Link to a page where the issue can be seen: hidden link

I expected to see: The search bar in all languages with the same look and functionallity.

Instead, I got: When I fix the string translation, the search bar gets messed up.
September 19, 2023 at 7:57 am #14416869

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support. I will try my best to assist you in this matter.

I understand that you're having some issues with the Search functionality. I tried to access your site to see the issue but due to this error[ hidden link ], I can't proceed further.

Could you please provide some screenshots or a video that clearly illustrates the problem you're having? Also, it would be better if you could check and fix the error that appeared when I tried to access your site so that I can check the issue with the Search bar properly and help you find a solution. You can check the links below that can help in solving the 502 error.

- hidden link
- hidden link
- https://stackoverflow.com/questions/20664018/cloudfront-custom-origin-distribution-returns-502-error-the-request-could-not-b

Looking forward to your response.

Best Regards,
Prosenjit
September 19, 2023 at 8:15 am #14417021

raquelT-3

Hi Prosenjit,

Thank you for your reply. I just checked and the site is running. Did you click on the face icon on the homepage to login?

Best regards,
Raquel
September 19, 2023 at 8:31 am #14417247

raquelT-3

The problem was that the user wpml was not active. Could you please send me the secure form to send the credentials?
September 20, 2023 at 3:18 am #14425913

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello Raquel,

The thing is that I don't see any login option on your website. I can only see an error message whenever I try to access your site. For a better understanding, please check this video: hidden link

Are there any Geo or other kinds of restrictions enabled on your site? If so, please disable that or let me know the way to bypass that so that I can start the investigation.

Looking forward to your response.

Best Regards,
Prosenjit

The topic ‘[Closed] I change the main language of the site to Dutch and it got bugged’ is closed to new replies.