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Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 5 replies, has 1 voice.

Last updated by Shekhar Bhandari 2 months, 2 weeks ago.

Assisted by: Shekhar Bhandari.

Author Posts
April 17, 2025 at 11:29 am #16943620

naimP

Background of the issue:
I want to translate the homepage of my site, hidden link, which is created with Elementor, to Albanian using WPML.

Symptoms:
Some parts of the homepage do not translate.

Questions:
How can I translate the homepage to Albanian using WPML?
How can I test different language translation engines with WPML?

April 17, 2025 at 6:56 pm #16945656

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

While waiting for one of my colleagues to be assigned to your ticket, please share with us some additional information.

1. What parts of your page are not showing up in the translation editor?

2. Are you using Advanced Custom fields by any chance?

April 17, 2025 at 7:43 pm #16945715

naimP

you can view not translated parts in this URL:
hidden link
which is translation for homepage. you can check the parts that are not translated. the page is created with elementor and we used some other elementor templates inside advanced tab widget that seems that they are not recognized by WPML. also header and footer are not translated.
based on what I can see here
hidden link
Albanian language is not supported by DeepL and WPML AI (Beta) and our current translated page has low translation quality and we are not satisfied with it. I checked translation services integrations and for example for blend it has 0.13$ per word. so for a page with 600 word it cost around 80$ which is a high price. what we needed was WPML AI Translation which is not available and if there is no other option I think we need to refund the WPML and look for alternatives like TranslatePress or other options and see if they offer AI Translation for Albanian or not.
what is your opinion about this requirement? do we have any other option with WPML that covers our need for AI Translation with affordable price and high quality?

April 21, 2025 at 4:34 am #16950603

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello,

I'm here to assist you further with this issue.

Regarding the Elementor widgets — could you please confirm whether these widgets are from the default Elementor plugin, or if they're coming from an external plugin or theme?

As for the Albanian language, currently only Microsoft and Google translation engines are available, as listed here: hidden link

Unfortunately, Albanian is not supported by WPML's AI translation engine at this time. I understand how important translation quality is, and I apologize for this limitation.

Looking forward to your response.

Thanks!

April 21, 2025 at 8:33 am #16951203

naimP

Advanced tab is not a default elementor widget. it is provided by powerpack. so I should contact the powerpack for fixing the issue?

April 21, 2025 at 9:03 am #16951314

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Let me check it once, To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks

The topic ‘[Closed] I have a few questions about WPML Translation’ is closed to new replies.