I have create another language category but not sync product in category

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 7 replies, has 2 voices.

Last updated by Andrey 12 months ago.

Assisted by: Andrey.

Author	Posts
June 11, 2024 at 5:22 pm #15728406
philippew-7	Tell us what you are trying to do? Is there any documentation that you are following? Is there a similar example that we can see? What is the link to your site? How to resolve this issue
June 11, 2024 at 6:59 pm #15728769
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. You can sync your product category in WooCommerce → WooCommerce Multilingual & Multicurrency → Categories by choosing the Hierarchy Synchronization tab. If this is not what you are asking, please elaborate a little more so I can better understand. Sometimes screenshots illustrating what you mean may go a long way to clarify what words fail to transmit so if you like make use of "upload an image" below the comment area. I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/
June 12, 2024 at 4:16 am #15729292
philippew-7	I first added a category, then converted it into multiple languages, and after that, the category was created. However, the product count in this category is still zero. Can you tell me how to automatically sync the products?
June 12, 2024 at 4:22 am #15729309
philippew-7	I have added the " Gear " category but the product add count is 0 let me know how it resolve. Please check to below uploaded image.
June 12, 2024 at 4:33 am #15729330
philippew-7	I have also tried advanced editor tools synchronizing but it takes too long time processing but this is not successful.
June 12, 2024 at 8:49 am #15729915
philippew-7	please reply
June 12, 2024 at 10:00 am #15730728
philippew-7	Hello Andrey, Can I find out how many translations are currently pending on our site so that I can buy the necessary credits to complete them? New threads created by Andrey and linked to this one are listed below: https://wpml.org/forums/topic/split-can-i-find-out-how-many-translations-are-currently-pending/
June 12, 2024 at 1:47 pm #15732018
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	I have added the " Gear " category but the product add count is 0 let me know how it resolve. Please check to below uploaded image. Does the category in the original language contain the products? Did you translate those products that belong to this category? You can try running the option Sync product categories by going to WooCommerce → WooCommerce Multilingual & Multicurrency → Status and clicking the Troubleshooting link. Can I find out how many translations are currently pending on our site so that I can buy the necessary credits to complete them? I opened a new ticket for your new question. This will also help other users with similar problems find solutions when searching the forum. I will reply here: https://wpml.org/forums/topic/split-can-i-find-out-how-many-translations-are-currently-pending/