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This thread is resolved. Here is a description of the problem and solution.

Problem:
You have translated some theme strings using WPML, but they are not appearing on the frontend of your site in the respective languages.
Solution:
First, ensure that you are translating the correct strings. We recommend activating the option 'Look for strings while pages are rendered' to help identify and register the correct strings for translation. Here are the steps you should follow:
- Go to WPML → String Translation
- Enable the 'Look for strings while pages are rendered' option
- Open the page where the untranslated strings are displayed
- Return to WPML → String Translation and check if the string has been registered
- Proceed with the translation
For more detailed guidance, visit finding strings that don't appear on the string translation page.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 17 replies, has 0 voices.

Last updated by Andrey 2 weeks ago.

Assisted by: Andrey.

Author Posts
November 4, 2024 at 3:57 pm #16362094

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Are you registering Simba-lotto-theme text-domain somehow? If not, maybe add it in WPML → Theme and plugins localization. I have attached the screenshot.

If the issue is still persisting, I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.

Theme-and-plugins-localization-‹-wpmlsite-—-WordPress.png
November 6, 2024 at 8:39 am #16370160

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for your feedback. Have you tried my suggested solution before I take a look?

November 9, 2024 at 8:30 am #16383979

juergenS-23

Hello yes I did, this did not work

November 11, 2024 at 9:03 pm #16390198

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I have checked your website but do not see the apparent reason for the problem.

I want to ask you about the possibility of replicating your site locally to test this further. I'll need to install a "Duplicator" temporarily or "All In One Migration" plugin on your site. This will allow me to create a copy of your site and your content. If you prefer to do it independently, you can provide the snapshot and send me the zipped package you downloaded.

Let me know how you feel about this.

November 12, 2024 at 4:04 am #16390727

juergenS-23

The site contains a lot of proprietary coding that I am not comfortable sharing with third parties. We already gave you access to the WP backend, and that should be enough to put you in a position to locate the issue and solve it?

November 12, 2024 at 12:56 pm #16392716

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I will check the issue further. If I cannot determine the cause, additional debugging is needed; however, this falls outside the scope of our support for custom themes.

November 14, 2024 at 3:17 pm #16403711

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I appreciate your patience. Those strings can be translated in WPML → String Translation. I have attached screenshots for your reference.

Mega-Millions-Lose-online-kaufen-Mega-Millions-ist-jetzt-auch-in-Deutschland-erhältlich.png
String-Translation-‹-Get-Tickets-for-the-World’s-largest-jackpots-—-WordPress.png
November 15, 2024 at 7:39 am #16405873

juergenS-23

Thank you.
I will check them and translate. I also see other strings are rendering. We can now close this ticket

November 15, 2024 at 7:40 am #16405874

juergenS-23

Thank you

November 15, 2024 at 7:41 am #16405876

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you. Have a nice weekend ahead.