This thread is resolved. Here is a description of the problem and solution.
Problem:
The client imported the wrong glossary with many empty rows into their WPML site and needed either a restoration of a previous glossary or complete deletion of the current one.
Solution:
We advised the client to confirm they had a local backup of their glossary, as we could not restore it later. After confirmation, we proceeded to delete the glossary. We moved the issue to a forum ticket and awaited a response from our developers. The glossary was successfully deleted.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/.
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Last updated by 1 month, 2 weeks ago.
Assisted by: Shekhar Bhandari.
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 WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
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