Background of the issue:
I am trying to get an update and faster response on my existing support ticket about the custom fields translation issue in the Houzez theme. The ticket has been open for almost two weeks without resolution, and I need a faster follow-up.
Symptoms:
I expected to receive a follow-up or resolution from the support team regarding my open ticket within a reasonable time frame, as the issue is critical for my project.
Questions:
Why has my support ticket regarding the custom fields translation issue not been resolved?
How can I get a faster follow-up on my support ticket?
The topic ‘[Closed] I need a response to my existing support ticket regarding the custom fields translation issue. The t…’ is closed to new replies.
