Background of the issue:
I used the Elementor archive products widget to create a shop page. After translating it with WPML, all other pages can be displayed normally.
Symptoms:
The products in Japanese, German, and Bulgarian shop pages are not displayed, with the message 'It seems we can't find what you're looking for.' Other widgets like the price filter and product categories display normally.
Questions:
What should I do to display products on the translated shop pages?
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
Hi,
Is the issue occurring only on the hidden link language version? If so, can you confirm whether there are any products in this language that are translated and published? I checked a few other languages, and that doesn’t seem to be the case.
Currently, the shop page in Bulgarian, German, and Japanese cannot display products, but the shop page in other languages can display products normally, and the corresponding products have been translated in these three languages, and when I switch to Bulgarian and German on the homepage, clicking on the product can jump to the product normally, but the shop page just does not display the product, so how do I solve it?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
I would like to request temporary access (wp-admin and FTP) to the website to investigate the issue further.
You can find the required fields below the comments section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it.
IMPORTANT
Please be sure to back up your website and database before granting us access.
If you can't see the "wp-admin / FTP" fields, your post and website credentials will be set to "PUBLIC." DO NOT publish the data unless you see the required wp-admin / FTP fields.
The private reply form looks like this: hidden link
Click "I still need assistance" the next time you reply.
Video: hidden link
Please note that we are required to request this information individually on each ticket. We are not permitted to access any credentials that were not specifically submitted on this ticket using the private response form.
Best regards,
Andreas
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