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Supporter timezone: Europe/Zagreb (GMT+02:00)

This topic contains 7 replies, has 0 voices.

Last updated by Dražen 12 months ago.

Assisted by: Dražen.

Author Posts
May 15, 2025 at 8:40 am #17035659

jeddirokK

Background of the issue:
I am trying to translate the text in the filter section of the Woodmart plugin on my site hidden link. I usually use the menu string translation in WPML to translate sections I need.

Symptoms:
I can't find the text in the filter section of the Woodmart plugin to translate it.

Questions:
How can I translate the text in the filter section of the Woodmart plugin using WPML?

May 15, 2025 at 8:58 am #17035795

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

you have been inactive, so I have created a ticket.

Please try to scan theme and theme plugins from WPML → Theme and plugin localization and then translate the text from WPML > String translation.

Please check next:
- https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#scan-theme-or-plugin-to-update-translations

Let me know how it goes.

Regards,
Drazen

May 15, 2025 at 8:59 am #17035797

jeddirokK

Yes i still here. i'm sorry for late to reply.

May 15, 2025 at 9:10 am #17035825

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I am afraid I had to create a ticket since you have been inactive.

You can check my reply above and continue with that and get back to me here or you can open new chat and we will be glad to help.

Regards,
Drazen

May 15, 2025 at 9:13 am #17035850

jeddirokK

You're welcome. I've tried the method you sent and attached the result as shown in the image.

I'm using a sub-theme and I found that the scan didn't find any results.

1747300307937.jpg
May 15, 2025 at 9:29 am #17035958

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

you should scan parent Woodmart theme and Woodmart plugins.

Let me know if that helps.

Regards,
Drazen

May 16, 2025 at 3:30 am #17039208

jeddirokK

I tried following the instructions you sent me, but I can't seem to find the one I need to fix. And there is another page with the same issue as the article.

How can i fix it?

20250516-102949.jpeg
20250516-102943.jpeg
20250516-102113.jpeg
May 16, 2025 at 4:49 am #17039289

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

it could be that you are using Elementor widgets that are coming from 3rd party plugin that are not officialy compatible with WPML.

Let me have a look.

Please share the access details of your website, so I can log in and take a look.

I’m enabling a private message for the following reply.

We have strict policies regarding privacy and access to your information.

Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/


- Please backup the site files and database before providing us access. 

- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.



Thanks,
Drazen

The topic ‘[Closed] I want to translate the filtering section of the woodmart plugin.’ is closed to new replies.