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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 3 replies, has 1 voice.

Last updated by Kor 1 hour, 6 minutes ago.

Assisted by: Kor.

Author Posts
November 21, 2025 at 9:48 am #17598174

talC-3

Background of the issue:
I want a full refund because I'm not happy with the service provided by WPML.

Symptoms:
I'm not satisfied with the service.

Questions:
I want a full refund because I'm not happy with the service.

November 21, 2025 at 9:49 am #17598179

talC-3

hi, could you please refund my order?

November 21, 2025 at 9:49 am #17598180

talC-3

hello?

November 21, 2025 at 10:26 am #17598279

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us and sharing your feedback.

I’m sorry to hear that you're not satisfied with the service and are considering a full refund. To help us understand and improve, could you please share what went wrong or what didn't meet your expectations?

For example:

1.Did you encounter a specific technical issue?

2.Was there something in the support, documentation, or product functionality that was disappointing?

If you'd prefer to proceed directly with the refund request, you can do so here:
https://wpml.org/purchase/refunds/

Please let me know how you’d like to move forward.