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This topic contains 2 replies, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 11 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
August 16, 2023 at 12:42 pm #14235451

raquelT-3

Hi, I have already asked this question before but I could not implement the solution. The problem is: I'm not being able to update the front-end property submission page. So, first I need to translate the terms that I want to be shown at the submission page?

August 16, 2023 at 4:01 pm #14239707

raquelT-3

I didn't understand this fixing. After I re-activated the String Translation plugin the changes were not saved. I imagine then that I need to translate everything that needs to be translated and deactivate the plugin, right?

August 18, 2023 at 9:36 am #14251117

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

Since reactivating ST loses the changes, I don't think it should work that way by translating and then deactivating ST. The issue may happen whenever you activate ST for a translation.

So to continue further towards proper investigation, may I ask for the debug information of your website for an overview of your setup? See https://wpml.org/faq/provide-debug-information-faster-support/ for more information.

I've enabled the debug information section for your next reply.

Additionally you can also take a look at https://wpml.org/faq/checklist-before-opening-a-ticket-in-wpml-support/ and cross-check for a few initial fixes.

See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security.

Regards.