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Supporter timezone: Europe/Zagreb (GMT+02:00)

This topic contains 3 replies, has 2 voices.

Last updated by Dražen 1 year, 9 months ago.

Assisted by: Dražen.

Author Posts
July 17, 2024 at 9:03 am #15964370

Ivan Sanczewski

Background of the issue:
I have a page in the original language (Spanish) made in Elementor. After duplicating and translating it with WPML to Catalan and English, it will display all content but the images. I have created a test page (in Spanish) with Elementor, using one of the images used in the above-mentioned page, duplicated and translated using WPML the same way as the page I actually need to duplicate, and the test page displays both text and images correctly in both languages, Catalan, and English. So, basically, when trying to reproduce the error, it does not happen.

Symptoms:
Images in Catalan and English version of a page in Spanish won't be seen.

Questions:
Why are the images not displaying in the Catalan and English versions of the page after translation with WPML?
What steps can I take to ensure images display correctly in all translated versions of the page?

July 17, 2024 at 10:02 am #15965508

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

here is the ticket.

Please make a backup before proceeding.

1) Install the Regenerate thumbnails plugin from the WP repo and try to generate thumbnails, maybe something went wrong.

2) Install the Astra theme and check if the issue still happens with that theme and you page.

3) Disable Smush, upload a new image to the ES page, re- translate.

Let me know how it goes.

Regards,
Drazen

July 18, 2024 at 4:39 pm #15973881

Ivan Sanczewski

Hi Dražen,

I have tried the 3 steps you proposed, but it is not working yet.

I think I already explained, but before we talked, I had created a simple page in Elementor called Test in Spanish, using one of the images I use for Equipo.

When I translate it and update it, it works. Just it has only one image, so I do not understand what can be happening.

Also, note that the images displayed in the Equipo page are quite small and light.

Thanks & regards,
Ivan

July 19, 2024 at 6:13 am #15975985

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello Ivan,

yes, you have mentioned that already, I have noted that and explained already that it could be a difference because it is a new image, so new thumbnails are created.

Anyway, I would need to check the site further and test with disabled plugins, switching themes etc, since you are using a custom theme.

Please provide me with a staging site if possible with wp-admin and FTP credentials so I can check.

Regards,
Drazen

The topic ‘[Closed] Images in Catalan and English version of a pege won't be seen’ is closed to new replies.