You are trying to update a field via import using WPML, specifically _regular_price_gbp. While the import works correctly and the backend shows the updated data, these changes are not reflected on the front end unless you manually update each product.

If you\'re experiencing this issue, we recommend that you do not import the main price directly. Instead, import two custom fields related to the secondary currency: <code>_regular_price_USD</code> <code>_price_USD</code> Ensure both fields have the same value. In our test site, the main price is set in Euros. This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at <a href=\'https://wpml.org/known-issues/\'>https://wpml.org/known-issues/</a>, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at <a href=\'https://wpml.org/forums/forum/english-support/\'>WPML support forum</a> for further assistance.

Importing data into wpml, but isnt reflecting on the front end

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Tagged: Exception

This topic contains 19 replies, has 1 voice.

Last updated by Otto 1 year ago.

Assisted by: Otto.

Author	Posts
April 24, 2025 at 6:10 pm #16965809
Otto	Hello, You don't have to import the main price, but two custom fields related to the secondary currency: _regular_price_USD _price_USD Both fields should have the same value. In the test site, the main price is in Euros. Best Regards, Otto
April 27, 2025 at 7:27 pm #16972695
davidH-172	I have no also tested importing both _regular_price as well as _regular_price_usd together (two fields) and the sqme behaviour persists. Are we able to escilate this in some way. It seems a clear and obvious bug if the data imports, and can be seen, but required you to manually edit the product and click update.
April 28, 2025 at 3:10 pm #16975625
Otto	Hello, Thanks. I've escalated the issue to our compatibility team. I'll get back to you as soon as we have news. Best Regards, Otto
April 30, 2025 at 11:23 pm #16985351
davidH-172	Is there an update. The support has honestly been shockingly bad with this issue.
May 1, 2025 at 10:23 am #16986346
Otto	Hello, I got a reply from the second-tier: I was able to update a product, and the new price was showing on the frontend without updating the product. In the Import settings, I added regular_price_USD, price_USD, wcml_custom_prices_status and _sku In the template, I added _sku in the WooCommerce Add-on just to have a piece of content updated that is not a custom field The first import was skipped because it was identical to the previous one, so I uploaded a new file where the price was 110 On the second import, the product got updated in the backend and the frontend Video: hidden link; But as you can see in the video, they were changing the currency settings also, so I asked for confirmation without doing that, and I just got this reply: hidden link Can you please give it a try? Best Regards, Otto