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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client needed to prevent the translation of country names in a form dropdown on their website using WPML, but wanted to avoid manually copying each name for multiple languages.
Solution:
We recommended using the Advanced Translation Editor to manually copy the country names from English to the desired languages without changing them. Here are the steps we suggested:
1. Make a minor change to the form in the original language and save it.
2. Navigate to WPML > Translation Dashboard and select the form.
3. At the bottom of the page, send it for translation and select yourself as the translator.
4. Go to WPML > Translations, find the form, and click to translate.
5. In the translation editor, you will see a list where you can manually copy each country name to the translation.
Additionally, we assisted by copying all the country names for three languages using the translation memory shared between staging and live environments. This allowed the client to see the country names in English across different translations and continue with the rest of the content translation.

Please note that this solution might be outdated or not applicable to your specific case. If this solution does not resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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This topic contains 11 replies, has 0 voices.

Last updated by Christopher Amirian 2 months, 1 week ago.

Assisted by: Christopher Amirian.

Author Posts
February 5, 2026 at 12:42 pm #17796057

danielH-127

Hi,

We have a form on this page: hidden link. The plugin has translated some of the countries in the form dropdown. I need to find a way to tell the plugin to not translate these.

February 5, 2026 at 1:09 pm #17796153

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Welcome to WPML support. I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

I will follow the steps I mentioned in the chat to copy the country names to the other language.

I'm assuming that you want all the countries copied from English to the other languages for "Country*" dropdown.

Thanks.

February 6, 2026 at 2:02 pm #17800005

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Thank you. To make the translation memory available on the staging, you need to go to:

hidden link

And paste the Migration code here so I can add to WPML > Translation Dashboard so I can be able to access the translation for the staging website.

Also I want to double check if the form name is Get A Quote?

Thanks.

Screenshot 2026-02-06 at 6.00.10 PM.png
February 9, 2026 at 10:43 am #17804637

danielH-127

Hi,

The migration code is: redacted

And yes, that is the correct form.

Thanks.

February 9, 2026 at 2:04 pm #17805345

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hello,

Thank you now I sent the form for translation, entered the translation editor and copied all the country names for three languages.

Now you can send the forms for translations and this time you will see the countries in English and you can continue finishing the rest of the translations.

Thanks.

February 10, 2026 at 4:42 pm #17810538

danielH-127

Hi,

The site I gave you access to was a staging dev site, Will what you've done also automatically apply to the live site as well?

Thanks,
Daniel

February 11, 2026 at 7:44 am #17811586

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi Daniel,

As the translation memory is shared between the two it should work ok. Even if it is not, I'd be happy to do the same for the live website if you provide the login information by setting the next reply as private.

Also please finish the translation completely for the form so the result is saved. I saw lots of other text that was not yet translated.

Thanks.

February 12, 2026 at 4:01 pm #17817693

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hello and thank you.

I checked the Spanish translation and yes indeed the translation memory was shared and all the country names were in English.

You will need to translate the other content and it will be ok. Please check the Spanish one and if you see it ok I can do the same for French.

Thanks.

February 12, 2026 at 4:32 pm #17817997

danielH-127

Hi,

Can you give me specific instructions for what you need me to do? I find the interface for translating the forms really confusing.

February 13, 2026 at 1:13 pm #17820626

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

No worries, I created a video to show what needs to be doen and how to finish a translation of the form:

hidden link

Thanks.

February 16, 2026 at 3:36 pm #17826458
danielH-127

Hi,

Thanks. A different query on the same website. When trying to add an admin user (jessica@samuraipromotions.co.uk) as a translator they don't come up as an option?

Why would that be?

Thanks.

New threads created by Christopher Amirian and linked to this one are listed below:

https://wpml.org/forums/topic/split-can-not-add-a-user-as-a-translator/

February 17, 2026 at 9:34 am #17828445

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hello and thank you for your reply.

I created another ticket to provide support for the other question.

This will help us to serve you the best, keep things organized and to be fair to our other customers.

You can follow up on the query here:

https://wpml.org/forums/topic/split-can-not-add-a-user-as-a-translator/

Thanks.