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[Closed] Incompatibility between WPML & Elementor Form with Captcha

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This topic contains 1 reply, has 2 voices.

Last updated by Kor 1 year, 3 months ago.

Assisted by: Kor.

Author Posts
March 18, 2024 at 11:46 pm #15423675

daliaG

I am trying to: Elementor Contact form with captcha not working if WPML is enabled.

Link to a page where the issue can be seen: hidden link, hidden link, hidden link, hidden link

I expected to see: captcha fields in both languages, to enable a form to be sent safely

Instead, I got: Sometimes the captcha will display (then the form works) sometimes it doesn't display, form goes blank (resets) and form is not sent.
March 19, 2024 at 1:01 am #15423786

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for reaching us.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

The topic ‘[Closed] Incompatibility between WPML & Elementor Form with Captcha’ is closed to new replies.