Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 17:00 10:00 – 17:00 10:00 – 17:00 10:00 – 17:00 10:00 – 17:00 -
- 18:00 – 19:00 18:00 – 19:00 18:00 – 19:00 18:00 – 19:00 18:00 – 19:00 -

Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 2 replies, has 2 voices.

Last updated by Shekhar Bhandari 1 year, 1 month ago.

Assisted by: Shekhar Bhandari.

Author Posts
June 25, 2024 at 7:45 am #15817533

andrzejL-6

Background of the issue:
Hi.
We recently noticed a bug in our online store.
We have two currencies defined in it: euro and Czech koruna.
The bug occurs with Czech crowns (link below). On the category page in Czech, the prices are often displayed in euros on the first load. Only when I refresh the page a colloquial time, they are loaded in the correct currency.
However, a bigger error occurs in pagination. When Czech crowns load on the first page, when I go to 2,3, etc. the prices are in euros. It looks as if some script is not replacing the currency correctly, as I assume the products are being downloaded via ajax.
We contacted support from our current theme, but they said that it is not an error on their side but on the side of the WPML Multicurrency plugin, which returns the EUR currency in request when pagination.
Please verify the problem, as this is inconvenient for both us and the end customer.
If you need admin panel, FTP access, we can of course grant it.
Regards, Daniel.

Symptoms:

Questions:

July 3, 2024 at 7:06 am #15881062

andrzejL-6

Dear support,

can you please help me with that issue?
We are using The Gem which according to your site is compatible with WMPL. The problem occurs here:
hidden link
when you change the page = 2, the currency change to EUR instead of Kc.

glob2.png
glob1.png
July 3, 2024 at 8:02 am #15881811

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Can you share the results of the following?

Have you tried disabling all non-WPML plugins, switching to one of the default themes, and checking whether the issue still persists or not?

Please remember to create a backup of your site (both files and the database) before making any updates or changes. This is always a good practice.

Look forward to your reply.

Thanks

The topic ‘[Closed] Incorrect currency when pagination and searching’ is closed to new replies.