Background of the issue:
I purchased WPML recently and I was able to translate everything on the site except for the WP Chat App (WhatsApp) button on my page. I see the two accounts under the WP Chat App plugin - 1 for English and 1 for Spanish, which have different shortcodes.
Symptoms:
Once I did the translation from English to Spanish, the WP Chat App button now only shows on the English page. I can't seem to get it to show up on the Spanish page.
Questions:
How can I get the WP Chat App button to show up on the Spanish page after translation?
I was able to modify the WhatsApp Accounts entry under post types translation to Not translatable and that made the button appear. I may have changed it when trying to get it to work.