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[Waiting for user feedback] Issue with Arabic translate

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Supporter timezone: Africa/Cairo (GMT+02:00)

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Last updated by Osama Mersal 6 days, 13 hours ago.

Assisted by: Osama Mersal.

Author Posts
December 30, 2024 at 8:48 am

masterP

Background of the issue:
I am trying to translate English words on my website, hidden link, into Arabic using WPML.

Symptoms:
Some English words on the website are not being translated even after attempting to translate them and switching the language to Arabic.

Questions:

December 30, 2024 at 12:11 pm
January 6, 2025 at 7:18 am #16565155

masterP

Hello,
Currently, when I enable auto-register string, the translation appears correctly. Could you please check the website and resolve the issue?
January 6, 2025 at 8:15 am #16565252

masterP

And how can I unlock this

Screenshot 2025-01-06 121435.png
January 6, 2025 at 11:14 am #16566088

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) There was a custom XML code added to WPML-> Settings-> Custom XML tab that locked these strings, so I removed it.

2) Please migrate your site to our CloudWays server so we can check the issue further.

Best regards,
Osama