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Supporter timezone: America/Los_Angeles (GMT-07:00)

This topic contains 3 replies, has 2 voices.

Last updated by Bobby 1 year ago.

Assisted by: Bobby.

Author Posts
April 2, 2024 at 2:12 pm #15473387

tareqA-6

Hello,

I know WPML is not compatible with ATUM Multi-Inventory plugin, but I thought of asking in case there is a workaround for my issue.

ATUM Multi-Inventory uses geolocation to locate customers via their IP address and it does that by showing a popup screen asking the customer to confirm the detected country or choose the correct one.

I localized ATUM Multi-Inventory plugin in the "Strings in Plugins" section of WPML and, through String Translation, I found the related strings in the popup message and translated all of them.

Yet, when I go to the Arabic version of my website, I still get the message in English, except for the country's name which is translated correctly to Arabic.

How can I solve this issue please?!

Screenshots attached. Thanks in advance.

ATUM Multi-Inventory Plugin Localized in the Strings in the plugins Sections.png
April 2, 2024 at 7:38 pm #15474933

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

When I visit your site this is what I get in the popup(screenshot)

Is this content generated by the plugin or can you somewhere in the backend edit it?

When searching in the string translation, please share with me a screenshot of your findings for this string.

Screen Shot 2024-04-02 at 12.36.52 PM.png
April 2, 2024 at 7:56 pm #15474985

tareqA-6

Hello Bobby,

The website you visited is the translated Arabic version of the website:

hidden link

The popup screen is generated by the ATUM Multi-Inventory plug ( hidden link) in when I activate geolocation feature on that plugin.

After localizing this plug in and searching for its contents in String Translation, I managed to find all the related texts and I translated them into Arabic (screenshot attached).

Yet, after all that the Arabic version of my website still shows the English version of the popup screen of Multi-Inventory plugin.

Geolocation Pop Up String has been located and translated using String Translation.png
April 3, 2024 at 7:59 pm #15480369

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Thank you for the screenshot!

if possible, please translate both occurrences as shown in your screenshot only one is translated.

Once that is done, also enable the feature (bottom of WPML String Translation dashboard)
Auto register strings for translation -> Look for strings while pages are readings.

Visit your site again and load the pop up, then check string translation again for any new strings that might have been registered.

https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#enable-auto-register-strings

If this fails as well, please contact your plugins (ATUM) support and ask them for their feedback regarding this behavior as they do know their code best, and let me know their feedback.

The topic ‘[Closed] Issues with the Translated Geolocation Popup Message of ATUM Multi-Inventory’ is closed to new replies.