This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing multiple issues on their WPML-translated website, including Smart Slider and Presto Player not loading, inconsistent language switching in the menu bar, and untranslated menu items. Specific problems in Hebrew and Arabic included pages not loading and icons overlapping text.
Solution:
We resolved the issue with Smart Slider and Presto Player not loading by disabling the Object cache plugin and Email encoder, due to known compatibility issues. You can find more details on this problem here: https://wpml.org/de/errata/email-encoder-protect-email-addresses-and-phone-numbers-there-is-a-problem-connecting-to-automatic-translation/.
For the other issues, we have opened separate support tickets to address each one individually, ensuring clarity and focused assistance. You can follow these issues on their respective threads here:
- https://wpml.org/forums/topic/split-this-page-body-is-not-loading/
- https://wpml.org/forums/topic/split-page-images-are-not-loading/
If the solution provided here does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket with us for further assistance.
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