Items for translation do not show proper word count

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Supporter timezone: Europe/Vienna (GMT+02:00)

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Assisted by: Bigul.

Author	Posts
March 24, 2025 at 3:39 pm
caldwellglobal	Background of the issue: I installed WPML on the dev site using Cornerstone/Pro with a Personify (Magnate) template/theme. I attempted to translate the home page. Symptoms: The word count for translation is reported as '2,' and after running it through the translation, nothing essentially happened. All of the pages and posts show ridiculously low word counts. Questions: What do I need to do to fix the word count issue?
March 24, 2025 at 4:52 pm
March 27, 2025 at 5:26 pm #16869890
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, We are still working on this issue. As part of our compatibility escalation procedures, we have tried to reproduce the issue in a fresh installation on our sandbox site. But the page created using Cornerstone Elements and templates is showing the correct word count in WPML>>Translation Management Dashboard. Check the attached images for more details. To ensure, are you using any specific templates or patterns for the Pages on your site? So one request. It would be great if you could create a simple page on the Sandbox site. Please use the following links to access the sandbox site. Thank you for your kind understanding. Sandbox Site URL: hidden link Sandbox Site Login URL: hidden link -- Thanks! Bigul

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