This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing an issue where the French language version of a specific page was not showing up, and the language switcher did not display the French option. The client suspected that the problem might have been caused by a change in the URL of that page.
Solution:
The client resolved the issue by duplicating the English page into French and then manually translating it. This approach was taken because it seemed that the French version of the page had been deleted. After duplicating and manually translating the page, the French language linked correctly, and the language switcher showed the French option as expected.
If you're experiencing a similar issue, we recommend trying the following steps:
1. Duplicate the page in the original language.
2. Manually translate the duplicated page into the desired language.
3. Check if the language switcher correctly displays the new language option.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket with us.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 2 replies, has 2 voices.
Last updated by 1 year, 2 months ago.
Assisted by: Mihai Apetrei.