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This topic contains 3 replies, has 0 voices.

Last updated by emanuele 1 day, 12 hours ago.

Assisted by: Lauren.

Author Posts
June 26, 2025 at 5:31 pm

emanuele

Background of the issue:
I am trying to ensure that the shortcode [privacy_policy] correctly links to the German version of the Privacy Policy page on my site hidden link. The shortcode is translated to German as Datenschutzerklärung.

Symptoms:
The link generated by the shortcode opens the Privacy Policy page in English instead of the German one (hidden link).

Questions:
How can I make the shortcode [privacy_policy] link to the correct German page?

June 26, 2025 at 7:10 pm
June 27, 2025 at 8:03 am #17176322

emanuele

Lauren of you support said that she was going to fix the issue, I gave her the credentials but she did not fix it

June 27, 2025 at 1:21 pm #17177623

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

I have not been able to find a solution yet, but am currently working on the issue. As soon as I have a solution, or if I need any other information, I will update here in the ticket.

June 27, 2025 at 10:59 pm #17178823

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

After much trial and error, I was able to resolve this by removing the shortcode and replacing it with the following:

Your personal data will be used to process your order, support your experience throughout this website and for other purposes described in our hidden link">Privacy Policy.

and translating the slugs in WPML -> String Translation and then resaving permalinks. Please let me know if you need any further assistance and I will be happy to help.

June 28, 2025 at 9:48 pm #17179720

emanuele

Hello Lauren, thank you very much for fixing the issue. Best regards