Logo url not translating, language switcher to only appear on one site

This thread is resolved. Here is a description of the problem and solution.

Problem:
After translating the page, the logo link added with Divi points to the default language.

Solution:
The logo link was added as a relative link (/link) which can't be translated. The issue was resolved by editing the translated page with Divi then adding the correct link to the logo.

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Tagged: Exception

This topic contains 4 replies, has 2 voices.

Last updated by Mohamed Sayed 1 year, 4 months ago.

Assisted by: Mohamed Sayed.

Author	Posts
January 18, 2024 at 5:07 am #15197715
dianahG	Tell us what you are trying to do? My website has 2 different logos for 2 different language. The url for the English logo is correct, however when I redirect it for the Malay logo it keeps going back to the english website url. What is the link to your site? For English: hidden link For Malays hidden link Another issue is I would like for the language switcher to temporarily only appear on my Malay language site, how do it do that? This url : hidden link New threads created by Mohamed Sayed and linked to this one are listed below: https://wpml.org/forums/topic/split-show-the-language-switcher-on-malay-language-only/
January 18, 2024 at 9:48 am #15198975
Mohamed Sayed	Hi there, Thanks for contacting WPML support. The logo URL should be pointing to the correct language automatically. If you use a custom URL for the logo, please try the following steps: 1. Go to WPML-> String Translation-> Translate Admin text, 2. Search for the link of the original logo 3. Select the string and add it to String Translation 4. Go to WPML-> String Translation 5. Find the URL and translate it Please check here for more details: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#translate-admin-and-settings-strings Kindly note that we handle one issue per ticket for better support, so I created a new ticket for the other issue you mentioned. We will continue the discussion here: https://wpml.org/forums/topic/split-show-the-language-switcher-on-malay-language-only/ Kind regards, Mohamed
January 23, 2024 at 6:02 am #15214115
dianahG	Hi Mohamed, Didn't realise i replied at the wrong place. Anyways, have done what you have suggested but its still not working. Could you please help me take a look at it? Thanks
January 23, 2024 at 9:04 am #15214832
Mohamed Sayed	I would need to request temporary access (WP-Admin) to investigate the issue further. Preferably to a test site where the problem has been replicated. Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website first❌ If you don't see the form below, please don't add your credentials as they will be publicly exposed: hidden link Privacy and Security when Providing Debug Information for Support: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ Thanks for your cooperation
January 24, 2024 at 11:48 am #15221451
Mohamed Sayed	Thanks, I checked the page header and found that you're using a custom relative link (Not the full path link) for this logo which WPML can't translate. I fixed the issue by editing the Malay page with the Divi builder and adding the correct link. Please check and confirm if the issue is resolved.