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Supporter timezone: Asia/Kathmandu (GMT+05:45)

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This topic contains 7 replies, has 2 voices.

Last updated by Shekhar Bhandari 10 months ago.

Assisted by: Shekhar Bhandari.

Author Posts
September 11, 2024 at 1:32 am #16163909

cinanC

Background of the issue:
I am trying to manage translated pages on my site hidden link. Specifically, I want to ensure that pages like hidden link are accessible.

Symptoms:
Many of the translated pages no longer exist.

Questions:
Why are many of my translated pages disappearing?
How can I restore the missing translated pages?

September 11, 2024 at 4:39 am #16164130

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello 🙂

Welcome to WPML support. I'd be happy to help you with this.

Can you go to settings->permalinks and save the permalinks once to see if it helps.

If not, To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks

September 11, 2024 at 4:56 am #16164139

cinanC

Please land in my dashboard to check, thank you!

September 11, 2024 at 5:20 am #16164190

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I can see the issue after basic debugging steps, I would need your permission to disable/enable themes/plugin on your site, please confirm after you create a fresh backup.

Thanks

September 11, 2024 at 5:55 am #16164273

cinanC

PLease do that ASAP, thank you

September 11, 2024 at 6:39 am #16164378

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Please check the issue now, The issue was happening as wrong endpoints were translated on hidden link, I removed it and it's working properly now.

Thanks

September 11, 2024 at 6:52 am #16164408

cinanC

thank you.

But when you click this menu, it firstly shows English. Would you please check?

截屏2024-09-11 14.51.11.png
September 11, 2024 at 6:53 am #16164426

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Since we take only one issue per tickets as per our support policy, I suggest you to open a new chat/ticket for your new issues.

Thanks

The topic ‘[Closed] Many of translated pages no longer exists’ is closed to new replies.