Skip to content Skip to sidebar

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to sync an image across different language versions of their website.

Solution:
We recommended the following steps:
1. Determine how the image field is added to the category page, whether it's through a plugin or the theme.
2. If it's added via a plugin or theme, follow these steps:
- Go to WPML -> Settings -> Custom Term Meta section.
- Search for the image field.
- Set it to Copy.
- Edit the category in the default language.
- Add an image and update it.
- Check the translated category.

If the solution provided here does not apply to your case, or if it seems outdated, we encourage you to check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. Should you still encounter issues, please do not hesitate to open a new support ticket. For further assistance, you can reach out to us on the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 1 reply, has 2 voices.

Last updated by Osama Mersal 1 year, 4 months ago.

Assisted by: Osama Mersal.

Author Posts
May 14, 2024 at 5:26 am #15623231

Viriya

Tell us what you are trying to do?
I try to synced the image across languages

Is there any documentation that you are following?
Yes, I try the media translation in setting page

Is there a similar example that we can see?
Homepage, I've attached the image

What is the link to your site?
hidden link

Thaveevong_Industry_-_TVI_อุตสาหกรรมทวีวงษ์.png
May 14, 2024 at 8:55 am #15624157

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) Please let me know how this image field is added to the category page.

2) If it's added via a plugin or theme, please try the following steps:

1- Go to WPML-> Settings-> Custom Term Meta section
2- Search for this image field
3- Set it as Copy
4- Edit the category in the default language
5- Add an image and update it
6- Check the translated category

Best regards,
Osama