This thread is resolved. Here is a description of the problem and solution.
Problem:
The client needed a solution where they could upload a category image using a Metabox custom field on the default language, and have that image automatically duplicated across other languages without the need to upload the same image for each language.
Solution:
1. We advised the client to ensure that at least one image is added to a category in the default language to see the field in the settings page.
2. Once an image is added to a category, the field should appear correctly in the settings.
3. We asked the client to look for a specific message indicating that the settings have been updated, as shown in the screenshot we provided.
4. After seeing the message, the client should update the settings one more time to ensure the changes take effect.
Please note that this solution might not be relevant to your situation due to it being outdated or not applicable to your case. If this is the case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket in the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic is split from https://wpml.org/forums/forum/english-support/
This topic contains 14 replies, has 2 voices.
Last updated by 1 year, 3 months ago.
Assisted by: Osama Mersal.