[Resolved] Missing paragraph in original for translation in some languages
This thread is resolved. Here is a description of the problem and solution.
Problem: The client is experiencing an issue where a specific paragraph ('Dimensions - height x width x depth (cm): 80 x 65 x 75') is missing in the German and Czech translations of a page, resulting in English text appearing in these translations. The paragraph is present in the Hungarian translation. Solution: We recommend installing the Yoast Duplicate Post plugin and cloning the problematic page. Then, follow these steps: 1. Go to your Dashboard > Pages. 2. Open the edit screen of the original page and look for a pencil/circle/gear icon under the "Languages" section in the sidebar. 3. Make a minor change, such as adding an extra blank space at the end of a sentence or paragraph. 4. Save the changes. A circular arrow should appear beside the links for the second languages, indicating that an update is required. 5. Edit the translation again and ensure it is saved up to 100% translated. If this does not resolve the issue, please provide us with the login information for the copied website so we can further investigate.
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Background of the issue:
I am translating a page /jozsef-peresztegi-stahlrohr-sessel-paar1/ where a text was added ("Delivery options") to Cs, Ge, and HU. The issue can be seen on this page: hidden link.
Symptoms:
In En to Ge and En to Cs, the paragraph 'Dimensions - height x width x depth (cm): 80 x 65 x 75' is missing, resulting in English text appearing in the German translation. In En to Hu, it is present.
Questions:
Why is the paragraph 'Dimensions - height x width x depth (cm): 80 x 65 x 75' missing in the German and Cs translations?
How can I ensure the paragraph appears correctly in all translations?
You have checked only first lines.
You can see the fault german translation in the file
jozsef-peresztegi-stahlrohr-sessel-paar1.German.jpg
in red - the text is in English, not in German.
The problem is however the translation process itself.
The paragraph "Dimensions ... " is missing completely in the origin (English), cf.
jozsef-peresztegi-stahlrohr-sessel-paar1.Translation.En-Ge.jpg
the red arrow shows where it should be.
Compare with En to Hu translation, which is correct, cf.
jozsef-peresztegi-stahlrohr-sessel-paar1.Translation.En-Hu.jpg
red framed.
If it would be present I could translate it.
Why it has disappeared after adding one new paragraph is also a question.
Please read my messages more carefully
regards
Thank you for the details. I will need to check and try troubleshoot there.
I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.
Hi Christopher,
It will take time:
1. I basically do not provide access to the production to externals.
2. So I will need to copy the actual production to development and then provide you with access - this takes time, but I will do this.
3. I would appreciate if you could give me meanwhile a tip for a workaround - I have modified several pages in this way, but the problem is only with this page.
regards
Alex
I do not have any other tips as I also do not know how this is happening. I will need to check the page and see how that section is created, so I can maybe get an idea.
Also that is very strange that the same sentence is not available as the original language for the other language.
I did not see such a thing before which is why I am curious to check myself.
What I can suggest for now is to install the Yoast Duplicate Post plugin and clone that page.
Then try to do the steps below for that page:
- Go to your Dashboard > Pages.
- Open the edit screen of the original page. You should see a pencil/circle/gear icon in the sidebar options under the "Languages" section.
- Make a small change, for example, add an extra blank space at the end of a sentence/paragraph.
- Save it.
- You should now see that a circular arrow appears beside the 2nd languages links, this means that an update is required.
- Edit the translation again and save it up to 100% translated.
See if it works?
If not, I will wait for the login information of the copied website.
Hi Christopher,
I have added a space to "Dimensions" paragraph (the space was omitted in the appearance of both the original page as well as in translations).
The missing paragraph became visible.
Translation done w/o problems.
Everything OK.
I think we can discard this strange behaviour meanwhile.
By all means I will create an actual version in DEV website.
Thank you very much!
regards
Alex
