Multicurrency

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are setting up multicurrency functionality on your WordPress site using WPML with Elementor, but the currencies do not convert correctly and the currency symbol does not change after switching.

Solution:
First, ensure that WooCommerce and Elementor are updated to their latest versions as outdated plugins can cause conflicts.

The issue with incorrect currency conversion and pricing appears to be due to a lifting charge added in the Automatic Exchange Rates settings in WCML. This additional charge is applied to the exchange rate before conversion, making one currency appear costlier than the other. To resolve this, set the lifting charge to 0% and manually update the rates by clicking the "Update manually now" button.

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.

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Tagged: Exception

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Last updated by Waqas Bin Hasan 1 month, 1 week ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
December 19, 2024 at 9:07 am #16528798
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thank you for your patience and cooperation. The reason of this price difference is the lifting charge (see attached) of 5%, you've added in Automatic Exchange Rates settings in WCML. Means the additional 5% of the Euro exchange rate is added to the exchange rate, before conversion. That's why it looks like USD is costlier than EUR. If you remove the lifting charge (i.e. set it to 0%), then you'll get the correct rate (as of Google or XE.com) and prices 'll be adjusted accordingly. Please note that your current setting is to pull the rates on daily basis, so if you change the lifting charge, then you'll have to pull the rates manually by clicking "Update manually now" button.

Author

Posts

December 19, 2024 at 9:07 am #16528798

Waqas Bin Hasan

Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for your patience and cooperation.

The reason of this price difference is the lifting charge (see attached) of 5%, you've added in Automatic Exchange Rates settings in WCML. Means the additional 5% of the Euro exchange rate is added to the exchange rate, before conversion.

That's why it looks like USD is costlier than EUR.

If you remove the lifting charge (i.e. set it to 0%), then you'll get the correct rate (as of Google or XE.com) and prices 'll be adjusted accordingly.

Please note that your current setting is to pull the rates on daily basis, so if you change the lifting charge, then you'll have to pull the rates manually by clicking "Update manually now" button.