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[Closed] Multilingual Form Issue in WooCommerce RMA Plugin

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This topic contains 1 reply, has 2 voices.

Last updated by Andreas W. 1 year, 1 month ago.

Author Posts
May 4, 2024 at 10:49 am #15593330

ernestoP-7

Hello!
I am experiencing issues with the "RMA Return Refund & Exchange For WooCommerce Pro" plugin on my website, which is primarily in German. I installed and activated the plugin, and it functions correctly with the main language, displaying forms properly. I also translated the pages into French and German. However, I only translated the page titles, leaving the URLs in their original state. Now, when I change the language in the frontend under orders, the orders and order details display correctly in the respective language. But, when I click on either of the two buttons "Exchange" or "Refund," the form does not appear in English or French, even though the translations for the form's content are available.

wpml_screen_fr.png
wpml_screen_en.png
wpml_screen_de.png
May 4, 2024 at 1:19 pm #15593472

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

We do not have yet received any reports about this plugin and were never able to test it yet.

https://wpml.org/plugin/?wpv_view_count=120064&wpv-plugin-functionality=0&wpv_post_search=Refund&wpv-wpcf-recommendation-flag=&wpv_filter_submit=Search

I can offer to provide a WPML test site on which you can install the plugin so that we can run some tests.

If possible, please install the plugin here:
One-Click-Login: hidden link

WooCommerce and WPML plus add-ons are already installed and ready to go. Simply recreate the issue on this test site and we will have a look into it.

Please drop us a comment on this ticket once the plugin is installed.

Best regards
Andreas

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